Who does At Home Specialized Senior Care help best?

At Home helps seniors with the support they need to remain at home, rather than moving to an institutional setting. At Home clients include seniors with COPD, Alzheimer’s disease, CHF, Cancer, or nagging problems with impaired eyesight or hearing, memory loss, difficulty bathing and dressing due to arthritis, or other chronic illnesses and conditions. Many clients have more than one condition, which can make the simplest tasks of daily living difficult.

At Home provides the support clients need to feel safe, to help with tasks that clients may no longer be able to do, so they can spend their time doing things they want to do – spending time with friends and family, reading a good book, or other recreational activities. At Home also helps family caregivers with support and respite, relieving them of some responsibilities so they, too, can spend more quality time with their loved ones. Families do the bulk of the care, so At Home provides support and takes care of families as well.

What services do you provide?

At Home provides care and assistance for seniors in their homes. We have trained caregivers, all of whom are bonded and insured. At Home is a in-home care company serving 14 counties in Central and East Central Indiana. We offer assistance from 2 – 24 hours a day. At Home caregivers help with the everyday tasks that enable clients to remain independent in their own homes.

We provide a range of services including, but not limited to:

•                  Activities of Daily Living

•                  Alzheimer’s/ Dementia Care

•                  Meal Preparation

•                  Transportation

•                  Medication reminders

•                  Light housekeeping

•                  Shopping / Errands

•                  Laundry

•                  Companionship

•                  Home Health Aide

•                  Skilled Nursing

How can I afford home care?

Many people are worried about the cost of long term care. At Home understands and provides only the help you may need. Some clients do very well with 4 hours of care, 2 or 3 times per week. Hours can be changed as the need changes and are customized to meet your needs. For many people, the cost of care can be met from a variety of sources—personal savings and income, home equity, long-term care insurance, Medicaid, family help, etc.

What alternatives are there to nursing home care?

Many home care clients receive 24-hour care from qualified caregivers who work in shifts (by the hour). Home care is usually less expensive than the nursing home. And for clients receiving care at home 24 hours a day, 7 days a week, At Home’s caregiver ratio is 1-client-to-1-caregiver (instead of 15:1 in most nursing homes), making home care far higher in quality and client satisfaction.

How much do services cost?

At Home develops care plans that are tailored to every client’s individual needs and resources. Exact cost is determined by the number of hours of care as our services are billed by the hour.

Will the same caregiver come each time?

We always seek to match the best caregiver with each client, and to keep the same caregiver with a client as long as the client is satisfied. A good relationship with your caregiver is critical to the success of our services. We understand how important a stable, lasting caregiver relationship is. We offer clients the choice of which days and times you receive care, and depending on your choice, it may become necessary to schedule more than one caregiver. We will do all we can to keep the same team in place, coming in week after week, as long as you are satisfied with the arrangements. All scheduling arrangements are made with the involvement of the client.

Do I pay the caregivers myself?

No. You or your authorized representative will receive an invoice for the care we provide. Because all At Home caregivers are employees of the company, you will not have to pay them directly.

Are your services covered by health insurance?

Sometimes, Medicaid, Private Insurance & long-term care insurance policies will reimburse for these kinds of services. Our staff will help you and your family through every step of the often confusing process and will provide the documentation your insurance company requests.

Will I be able to choose who comes to my home?

Yes. We match the right caregiver(s) with each client to the client’s satisfaction. We will accommodate any request for a change as best as we possibly can. We encourage your participation in this decision-making process. If a change needs to be made, we will handle the scheduling, the coordination and the phone calls.

If I want to discontinue, must I keep the service?

No. You are not bound to a long-term contract, and have the right to cancel at any time.  At Home does not require you to continue with services if you choose not to.

How do you select your caregivers?

We complete a thorough professional reference checks, perform an extensive criminal background check, administer a competency exam, conduct a personal individual interviews and more. Every At Home caregiver is an employee of our company and is bonded and insured.

How is my privacy maintained?

At Home does not sell information to any 3rd party or affiliate. Your information is kept strictly confidential. Only At Home personnel and caregivers directly involved with your care will have access to your information. All federal and state guidelines relevant to the privacy of personal and healthcare information are followed. This begins on the first day of care. The service agreement clarifies any restrictions on the use of your information. Unauthorized family members will not have access without the client’s or legally authorized representative’s formal consent.

How do services get started?

To start our in-home care services please call At Home toll free at 1 (877) 730-6646 or fill out contact us form. We will arrange an initial visit with the client and sometimes his or her family. Services will generally begin within a few days after that, but sometimes can start sooner. We will discuss the care needs in this visit and develop an appropriate care plan. We will then match you with the right caregiver. Each client receives an individualized plan of care. We can answer any and all questions you may have during this initial visit.

What if I wish to change my services?

At Home offers flexible service schedules. We know how things can quickly change, and we can modify schedules with little advance notice. We can set up care within a few days, sometimes sooner, and do not hold clients to a fixed period of services.

%d bloggers like this: